How To Use Account Info
This reference is to better help you understand how
to use the online Account Info program to:
- Login To Account Info
- Navigating Account Info
- Adding New E-Mail Accounts
- Editting User Information
- Paying your bill On-line
- View/Print Invoices
1) Login to WebMail
Click here
to open the login screen for you Account information in a new browser
window. Enter your Username and your Password. Your Username is the name
you use to login to the Internet. Click the "Login"
button. If you entered the correct Username and Password, you should
then be redirected to the Account Infomation pages. If you received an error
message, try re-entering your Username and Password again. If you
still cannot log in or you have forgotten your Password, contact
support@pcshome.net.
2) Navigating Account Info
The top tabs of the Account Info pages contains the main
navigation, your seven basic areas: Customer, Services, Usage, Referrels,
Invoices, Payments, and Logout. These tabs will always appear
on the top side of your screen. Clicking on any of these tabs shows you infomation
which you can check and correct as necessary. Sub-Categories are listed on
the left column. Clicking on Logout will exit Account Info. (You should always
log off when you are finished using the Account Info pages.)
3) Adding New E-mail Accounts
Select the Services tab. Ensure E-Mail is selected in the
drop down box. Click on Add Service. Fill in the Information for E-Mail Address,
Username (first part of email address, left of @ symbol), and a Password. Then
click on the Update button to save the information.
4) Editting User Information
From the Customer tab, select the Addresses link from the left
column. Select the appropriate address to change. Type in the correct
information. Click the Chage Address button.
5) Paying you bill On-line
From the Payments tab, select Enter Payments from the left
menu bar. Place a check make beside the invoice you wish to pay, Enter the
Credit Card information and the Amount to be paid. Click on the Pay Invoices
button.
6) View/Print Invoices
From the Invoices Tab, click on the invoice you wish to see. The
invoice will display the invoice in a new window from which you can print.
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